Our jewelry is made from premium stainless steel and finished with 18k gold using Physical Vapor Deposition (PVD).

This modern, eco-friendly coating method is up to ten times thicker than traditional gold plating and applied through a vacuum process, resulting in an exceptionally durable and long-lasting finish.

Free Shipping & Tracked Delivery: We ship worldwide for free. All orders are provided with a tracking number via email.

Delivery Times by Country

• United Kingdom: 5-8 business days
• Ireland: 5-8 business days
• USA: 5-9 business days
• France: 5-9 business days
• Canada: 5-10 business days
• Australia: 5-10 business days
• New Zealand: 5-10 business days
• Germany: 5-10 business days
• Other EU Countries: 5-10 business days

Processing time takes 1 day.

Custom Duties & Taxes: Total amount shown at checkout includes all applicable duties, taxes & custom charges. We guarantee no additional charges on delivery.

For more info, please check our shipping policy page. [LINK TO SHIPPING POLICY]

Whether you wear it to the beach, the gym, or the shower, your jewelry stays radiant and is 100% waterproof. And if it doesn’t? You’re covered.

If your piece ever loses its color under normal use, we’ll send you a brand new one. Simple as that. Just a promise we’re proud to keep.

For standard returns, we offer a 30-day return policy. To be eligible, item must be in the same condition that you received it, unworn, and in original packaging. [LINK TO REFUND POLICY]

1. Is your jewelry hypoallergenic?

All our jewelries are made with premium stainless steel. This jewelry is considered safe to use for those with sensitive skin and allergies.

2. Will I be charged customs duties and taxes?

Nope — you'll never be charged any additional customs duties or taxes. The price you see at checkout is the final price. No surprises, no hidden fees. We’ve got you covered!

3. How do I care for my jewelry?
To keep your necklace looking its best, we recommend the following care tips:

• Store in a cool, dry place
• Avoid direct contact with water, perfumes, and chemicals
• Clean with a soft cloth after wearing

Please check our FAQ page or help chatbot for other commonly asked questions. [LINK TO FAQ]

If you need to reach out, contact us at support@radiantmemories.store or call us at +1 (669) 208-9217. Please state your Order ID # for a quicker response.